Legal & compliance

Fleet policies.

Clear rules for fleet operators, billing, verification, deliveries, and managed riders. Platform-wide marketplace policies remain on kiloapp.org.

Fleet operators

Terms governing fleet managers, owners, and admins who operate a delivery business on Kilo Business.

For: Fleet owners, admins, and managers

Starter and Verified tiers, KYB requirements, transaction limits, and payout eligibility.

For: Fleet owners completing verification

Rules for admins, managers, and staff invited to a fleet dashboard on Kilo Business.

For: Invited team members (admin, manager, staff)

How Kilo Business plans, renewals, failed payments, grace periods, and account access work.

For: Fleet owners and billing administrators

How fleet deliveries, public requests, assignment rules, and customer-facing service work on Kilo Business.

For: Fleet operators and dispatch managers

How fleet operators publish their own customer terms on public request pages.

For: Fleet owners configuring public request portals

What riders accept when joining a fleet on Kilo — wallet rules, app mode, and conduct.

For: Riders invited to join a fleet organization

How Kilo Business uses cookies and similar technologies on business.kiloapp.org.

For: All visitors and signed-in users

Processor terms for enterprise fleets that need a formal DPA alongside Kilo Business.

For: Enterprise fleet customers and their legal teams

Master business terms

Fleet data & verification

Cookie Policy

Cookies & local storage

These apply to all Kilo users including fleet riders and marketplace participants.